- You have up to 14 days upon receiving shipment to return items and Item(s) must be in new, unused condition with original tags attached
- Orders must be returned by mail only using a tracked shipping method
- Shipping Charges, Duties and Taxes are non-refundable
- We do not accept returns or exchanges for items not purchased from www.originkicks.co.uk (All In-store purchases must be returned in one of our retail stores with-in 7 days for exchange or store credit only).
- Visit our Returns Portal HERE.
- Return Label Fee £5.00 (Will be deducted from your return).
- Frequent returns or unusual patterns/activity will be flagged in our system.
- If we notice that our return policy is being abused or we identify an unusual pattern/activity we may cancel or refuse current, future order(s) and returns.
For more information Email us at firstname.lastname@example.org .
Customer Support Hours: Monday-Friday, 10am-5:30pm (GMT)