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Returns

RETURN GUIDELINES

RETURN POLICY

  • You have up to 14 days upon receiving shipment to return items and Item(s) must be in new, unused condition with original tags attached
  • Orders must be returned by mail only using a tracked shipping method
  • Shipping Charges, Duties and Taxes are non-refundable
  • We do not accept returns or exchanges for items not purchased from www.originkicks.co.uk (All In-store purchases must be returned in one of our retail stores with-in 7 days for exchange or store credit only). 

RETURN INSTRUCTIONS

  • Visit our Returns Portal HERE.
  • Return Label Fee £‌5.00 (Will be deducted from your return).

        DISCLAIMER

        • Frequent returns or unusual patterns/activity will be flagged in our system.
        • If we notice that our return policy is being abused or we identify an unusual pattern/activity we may cancel or refuse current, future order(s) and returns. 

        For more information Email us at customerservice@originkicks.co.uk .

        Customer Support Hours: Monday-Friday, 10am-5:30pm (GMT)