Frequently asked questions
🚚 Shipping & Returns
All orders are shipped standard by UPS or by various regional carriers based on delivery location. Express shipping is also available at checkout.
Returns are accepted as long as the product is returned with the Origin Kicks Authentication tag attached & in an unused condition. For more info check out our Refunds & Returns policy here.
🧽 CARING FOR YOUR PRODUCTS
Preserve the Beauty of Your Sneakers: Extend their lifespan with the proper care and products.
Our carefuly curated Shoe Care range is made up of the very best products by Crep Protect & Jason Markk.
We strongly recommend in investing in the Jason Markk Essentials Kit as it provides you all the basic tools to keep your sneakers clean.
If you want to protect your sneakers as you wear them against water, stains and dirt we would recommend either the Crep Protect Spray or Jason Markk Repel.
It's important to note different materials may need more specialist products and have differnt care instructions.
👟 Size & Fit
For now please do not hesiatae to get in touch with our teams for advice on how items fit.
In-Store Pick Up Available Order by 4pm & pick up at your selected store on the same day.